Shipping Policy
Legal disclaimer
Disclaimer:
While every effort is made to ensure the accuracy of information on this website, Grit Karate Gear accepts no responsibility for any errors or omissions. All product descriptions and images are for illustrative purposes only and may not perfectly represent the actual product. Prices are subject to change without notice. By placing an order, you agree to our Terms & Conditions, which are governed by the laws of the Republic of South Africa.
Shipping Policy
Order Processing:
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Processing Time:
Most orders are processed within 2 business days of receiving payment.
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Order Cutoff Time:
Orders placed after 15h00 on a business day will be processed the following business day.
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Order Confirmation:
You will receive an email confirmation once your order has been placed and another when it has shipped.
Shipping Methods and Costs:
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Domestic Shipping:
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Standard Shipping: 4 Days via Courier, cost: R180.00
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Express Shipping: 2 days via Courier, cost: To be Confirmed by Carrier.
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International Shipping:
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Please contact us for detail.
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Shipping Address:
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Accuracy: Please ensure your shipping address is accurate and complete.
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Delivery Issues: We are not responsible for incorrect or undeliverable addresses.
Delivery Timeframes:
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Estimated Delivery: 4 Working Days
Delivery times are estimated based on your selected shipping method and may vary depending on your location.
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Delivery Confirmation:
You will receive a tracking number once your package is shipped, allowing you to monitor its status.
Shipping Restrictions:
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Prohibited Items: Certain items may not be eligible for shipping to certain locations due to legal restrictions.
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Large or Heavy Orders: Additional shipping charges may apply for large or heavy orders.
Lost or Damaged Packages:
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Claims:
If your package is lost or damaged during transit, please contact customer service within 2working days of delivery to initiate a claim.
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Responsibility:
We will work with the shipping carrier to resolve lost or damaged packages, but we cannot guarantee replacements or refunds in all cases.
Backorders:
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Availability: If an item is out of stock, we will contact you to discuss backorder options or potential substitutions.
Important Considerations:
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Holidays and Weekends: Shipping times may be extended during holidays and weekends.
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Weather Delays: We cannot be held responsible for shipping delays due to weather conditions.
Contact Information:
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For any shipping related questions, please contact our customer service team at gritkarate@gmail.com or +27823379566.